Tag Archives: customer service

Before you buy: 3 Applicant Tracking Myths

We don’t often toot our own horn in this blog, but we’ve found that a large portion of HR professionals don’t fully understand what an ATS is, what it does, and why they might want one. Knowing this, we hope these three brief points will help shed some light on the process of buying HR technology.

Are you thinking about purchasing Applicant Tracking Software? There are probably a lot of excuses and questions given to you to find out if it’s really worth buying. Here are three common reasons why an ATS decision is delayed or reconsidered – and why they are a myth at HireGround (we can’t speak for the other guys). Continue reading Before you buy: 3 Applicant Tracking Myths

Sherritt International

October 27, 2011

To Whom It May Concern:

It gives me great pleasure to recommend HireGround Corporate Solutions to the XXXXX I have worked with HireGround since September, 2007. In that time, they successfully implemented and trained Sherritt International on their Applicant Tracking System and have provided continuous customer support and custom configurations. I am pleased to recommend to you their software and services.

During the initial inquiry and proposal phase, Marilynn Kalman worked with us to come up with the most appropriate ATS package for our company. We find Marilynn to be very approachable and she is genuinely interested in our feedback.

Throughout the implementation and training phases, HireGround provided superior customer service. Terry Williams lead his technical team and was in constant communication with our group during the entire process. For training, Terry customized a lesson pan and reviewed this plan twice prior to going live. We found training to be very beneficial and when we went live, our Human Resource team was very comfortable with the system.

Martin Albertsen has always been quick to reply to any technical support inquires that we have. Together, Martin and Terry have always been able to address any customization requirements that we would like to have implemented. For example, in 2010, we requested that our career postings also go to our internal pages via an RSS feed for both the internal and external postings. We also wanted our internal postings to be noted in the job title. HireGround added this new feature in a short period of time.

We additionally required changes to our careers pages as we changed our website hosting company. HireGround needed to redirect all links to the Sherritt website, incorporate the new page into the header and footer and proof all changes to ensure accurately. The HireGround team accomplished this in a quick and courteous manner.

Most recently, in July, 2011, we worked with Terry and Andrei Filonov to revise the Sherritt careers pages again. Several iterations of changes were implemented on the corporate and HireGround beta sites. Upon approval of these changes, they were moved to the production side, checked and any new cosmetic inconsistencies were fixed. Again, this change request was done within a reasonable time.

Sherritt International currently has eight (8) Supervisor and 22 Manager Licenses with our Applicant Tracking System. We additionally use the Resume Converter Module. Overall, we find the software very easy to use and are pleased that our data is hosted here in Canada. We feel very comfortable knowing that if require any customizations to our current careers pages and the ATS software, including link changes, cross-posting functionality, etc, that the HireGround team is competent and will address change orders efficiently. We look forward to our continued relationship and I would recommend them to any business in need of an online recruitment management system.

Should you require any further information about HireGround or the team members please feel free to contact me.


Gregory Scott
Sherritt International

Jobs! The Monday List: …on Tuesday September 6 2011


New Job!  Project Administrator Airdrie Alberta, CA
New Job!  Plant Operator Christina Lake Alberta, CA
New Job!  Service Advisor Edmonton – Branch 90 Alberta, CA
New Job!  Customer Service Advisor Fort Mcmurray – Branch 80 (albian) Alberta, CA
New Job!  Health & Safety Manager Toronto Ontario, CA
New Job!  Maintenance Clerk – Chetwynd Chetwynd British Columbia, CA
New Job!  Operations Manager, Ledcor Environmental Solutions Vancouver British Columbia, CA
New Job!  Exchange Inventory Supply Student Edmonton – Head Office Annex Alberta, CA
New Job!  Permit Operator Christina Lake Alberta, CA
New Job!  Electrical Engineering Manager Calgary Alberta, CA
New Job!  Lead Construction Manager Calgary Alberta, CA
New Job!  Safety Trainer – Contract Christina Lake Alberta, CA
New Job!  Senior Civil/Structural Engineer Calgary Alberta, CA
New Job!  Facility Lead Operator – Buck Creek, AB
New Job!  Senior Estimator Calgary Alberta, CA
New Job!  Lead Electrical Engineer Calgary Alberta, CA
New Job!  Team Lead Mine Production, Fort McMurray, AB Fort Mcmurray Mrm Alberta, CA
New Job!  LPG (Liquified Petroleum Gas) Marketing Representative Calgary Alberta, CA
New Job!  Accounting Clerk – Edmonton Edmonton AB – Edmonton, CA
New Job!  Implementation Technologist (Reference # – IRC64673) St. John’s Newfoundland and Labrador, CA
New Job!  Project Manager – Wireless Burnaby British Columbia, CA
New Job!  Services Coordinator,Albian Village, Fort McMurray, AB Fort Mcmurray Alberta, CA
New Job!  Material Supply Assistant #2 0-12 Months Edmonton – Branch 46 Alberta, CA
New Job!  J/Mechanic Victoria – D87 British Columbia, CA
New Job!  Intermediate Electrical Engineer Calgary Alberta, CA
New Job!  Senior Electrical Engineer Calgary Alberta, CA
New Job!  Planner/Scheduler Calgary Alberta, CA
New Job!  Project Administrator Calgary Alberta, CA
New Job!  Senior Piping Mechanical Stress Engineer Calgary Alberta, CA
New Job!  Web Application Developer – Corporate IS – Calgary Calgary Alberta, CA
New Job!  Research Analyst, Research and Development

Jobs! The Monday List: August 29 2011

Most Recent Jobs Posted on HGCareers.com

  IT Business Analyst Calgary Alberta, CA
  Customer Service Advisor Fort Mcmurray Alberta, CA
  Apprentice Mechanic 2nd Year Grande Prairie Alberta, CA
  Facilities Engineer Calgary Alberta, CA
  Maintenance Assistant – Horizon Oil Sands (H2) Fort Mcmurray Alberta, CA
  Contracts Manager Vancouver British Columbia, CA
  Mine Superintendent Matachewan Ontario, CA
  Benefits Coordinator Edmonton Alberta, CA
  Reliability Engineer Fort Mcmurray Alberta, CA
  J/Estimator Grande Prairie Alberta, CA
  Project Manager – Regina Regina Saskatchewan, CA
  Project Engineer – Sustaining Capital Projects – Horizon Oil Sands Calgary, Edmonton Or Fort Mcmurray
  Executive Assistant – Fort McMurray, AB
  Hydraulic Mechanic Nisku Alberta, CA
  Maintenance Foreman Matachewan Ontario, CA
  Mine Foreman Matachewan Ontario, CA
  Quality Assurance Lead – Oil Sands, Calgary, AB Calgary Alberta, CA
  J/Partsperson Tumbler Ridg British Columbia, CA
  J/Leadhand Mechanic Grande Prairie Alberta, CA
  Facilities Engineer – (#2011-C040) Calgary Alberta, CA
  Service Supervisor Fort Mcmurray Alberta, CA
  Parts Buyer Edmonton Alberta, CA
  J/Mechanic Fort Nelson British Columbia, CA
  Apprentice Mechanic 2nd Year Grande Prairie Alberta, CA
  Squad Leader – Piping and Design Calgary Alberta, CA
  Senior Piping Designer Calgary Alberta, CA
  Administrative Assistant Edmonton Alberta, CA
  J/A Mechanic Edmonton Alberta, CA
  Parts Warehouseperson Cranbrook British Columbia, CA
  Loss Prevention (Safety) Coordinator – Drayton Valley, AB
  Junior Piping Designer Calgary Alberta, CA