Tag Archives: Technology

The Connected Generation

“One day my father-in-law, who is a confirmed non-internet user, was asked to give a talk at a school regarding Remembrance Day. He spoke about the war and how proud he was to be Canadian and why we have Remembrance Day. When he opened up for questions, one of the children asked why the Canadian flag had two red strips and a red maple leaf on it. He thought quickly on his feet, but wasn’t completely sure of his answer. Before he had finished a youngster had done a Google search and had the correct answer. Needless to say, he was embarrassed and learned a valuable lesson about this generation… you can’t fool them.”

Generation Z (born between 1995 and 2011) are the new generation just starting to enter the workforce.  Each generation brings unique qualities to the age bracket before them, and the rapidly changing global technology has defined Gen Z.

The above story illustrates how connected this young generation is: they use technology instinctively and immediately. This constant connection is one aspect that defines this age group. To a greater degree than the Millennials before them, Gen Z’s rely on and are always attached to their mobile devices. This allows them to be globally aware, constantly socially connected and capable of finding out information instantly.

For an in depth look at Gen Z in the workplace, read the Dawn of Generation Z white paper.

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5 HR Data Security Checks for Canadian Businesses

If you use a software system to manage and store candidate and employee information, you have an obligation to own this data and keep it secure. With so many services crossing the Canadian and US borders, privacy of data can be easily compromised. Here are five major security checks you should ask to ensure who owns and who has access to your information.

Who is your software provider?

There are a plethora of HR software providers in the US, with more and more startups leading the way in innovation and new technology. Some of the most popular and highest rated companies are based in the US, making purchasing from these suppliers seem like a no-brainer. Most of these software systems are cloud-based, meaning they aren’t hosted on your own company’s servers. Cloud software is useful in that it allows access from anywhere with an internet connection, and is maintained by the vendor, not your IT staff. On the other hand, this type of service raises our second question:

Where is the data centre located?

buyers guide_server-globeSince the software is hosting, updating and maintaining their system, they typically need to store their application and client database in a data centre. With the massive US tech industry, the majority of data centres are based in the States. Even Canadian or European providers may host some of their servers in the US.

Who owns the data centre?

Knowing who owns the data centre is equally as important as where it’s located. If a data centre is owned by a US-based company, it is subject to the Patriot Act and PRISM program. This means that the US government and the NSA have the right to access the data.

How are backups handled?

Backups should be made regularly, at least once a day. Incremental (backing up changes since the previous backup) or full (entire system backup) are two different methods of saving data, and are both acceptable. Backups should be stored in a different location than the primary data centre used for the software. This is to ensure that if there is a failure at the data centre, the backups remain unaffected. Check that your data backups are stored on a secure Canadian server in a different geographical location from the data centre.

What does your contract say?

buyers guide_checklistA final critical check is to read the provider’s agreement to see who owns the data. While you may be given private access to your database for the duration of the contract, some software providers may keep the data once that contact is up. To maintain access to your data or to transfer it to another provider, make sure that the contract states you own your data and it will be provided to you at the end of the agreement. There is typically a small fee for the time and effort of providing data, which you may wish to be familiar with ahead of time.

Read more about security and other considerations in our Canadian HR software buyer’s guide.

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Don’t forget these 5 questions when buying an ATS

1. How is the software provider staying on top of technology trends and software updates?

What you are looking to avoid here are the companies who have made a lot of cosmetic enhancements (clean & modern interface, works on mobile), but have neglected to update the base code which is responsible for all the functions the system performs. Old code leads to security vulnerabilities, system malfunctions and is slow to make changes or customize.

2. What is the minimum amount of information needed to apply?

Can people apply without an email address? Or without a resume?
Consider your target candidate demographic and how they tend to apply. Does your application process make it easy for them? Consider lack of access to the internet, not having a reliable phone, or simply not being tech savvy. All types of people need jobs, and an online process shouldn’t be prohibitive to your applicants.

3. If you leave their system, does the provider give you your data?

You should own the data that is entered into your system, and have access to it when your contract ends. Your provider should be able to extract the data into a usable file (ex. csv).

4. What about hidden fees?

Consider implementation, training, custom configuration or providing you data at the end of a contract.
Some of those fees may be perfectly reasonable, but it’s always best to know about them in advance! Take into account all fees when comparing systems, not just the base cost. Some providers include unlimited licenses under one price, while others may charge for every license, or for add-on features.

5. Is there a dedicated account manager to provide support for your company’s users?

An account manager can get to know you and how your organization uses the system. They will provide one-on-one support, or suggest ways to better use the system for your process. Building a small relationship with your software provider means you get the best support, and your requirements and suggestions are given more importance as software improvements.

   View a demo of the StartDate ATS

iOS vs Android on Mobile Recruiting

The numbers are very clear: candidates are far more likely to complete a job application on their desktop, instead of their mobile device. Applying to jobs is simply not as good an experience on mobile as it is with a full screen and keyboard.

While that information may come as no surprise, new research shows that there is a huge difference in the click-to-apply rates for the different types of mobile devices. A study from Appcast has found that candidates using Android devices are 2.25 times more likely to complete a job application as their peers using an iOS device.

Why are Android users more likely to complete their job applications?

Continue reading iOS vs Android on Mobile Recruiting